All orders are shipped via Canada Post unless otherwise requested or arranged. Normal ETA for packages within Canada, depending on your province, will be 1-7 business days. We do not offer COD, all orders must be paid in full before they will be shipped out. Quoted Shipping is an estimate and should the system overcharge or undercharge for shipping we will contact you immediately. If you have any questions or concerns about shipping do not hesitate to contact us.
Small items such as gaskets, strut spacers and drain plugs etc are shipped via Letterpost which is uninsured and does not have a tracking number. Arrival times will vary via this method, if you need a tracking number and want the package insured please select the Registered Mail option. If there are multiple items in your order with the registered mail option you only need to select it once to have all those items shipped registered. Touge Tuning is not responsible for items lost or delayed when shipped via letterpost.
Returns will be evaluated on a case by case basis, we want every customer to be satisfied with there purchase from Touge Tuning. Special order items will be subject to a restocking fee should a return be requested by the customer. We will work with you to find a fair resolution to any returns needed.
